Privacy

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PRIVACY & COOKIES POLICY

 

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

 

1. WHAT INFORMATION DO WE COLLECT?

We may collect and store the following kinds of information:

(a)   information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)   information that you provide to us for the purpose of creating a customer account with us;

(c)    information that you provide to us for the purpose of subscribing to our email notifications or newsletters;

(d)   information relating to any purchases you make of our goods including your name, delivery address, telephone number and email address (we will never store your card details);

(e)   any other information that you choose to send us.

 

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of the personal information in accordance with the terms of this policy.

 

2. USING YOUR PERSONAL INFORMATION

Personal information submitted to us through our website may be used for the purposes specified in this privacy policy, or in relevant parts of the website.

We may use your personal information to:

(a)   administer our website and business, and improve your browsing;

(b)   enable your use of the services available on our website;

(c)    send you goods purchased through our website;

(d)   send statements, invoices and payment reminders to you, and collect payments from you;

(e)   send you non-marketing commercial communications;

(f)     send you email notifications that you have specifically requested;

(g)   with your consent, send you our newsletter and other marketing communications relating to our business (you can inform us at any time if you no longer require the newsletter or our marketing communications);

(h)   deal with enquiries and complaints made by or about you relating to our website;

(i)     keep our website secure and prevent fraud;

(j)     verify compliance with the terms and conditions governing the use of our website.

 

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

All our website financial transactions are handled through our payment services providers: PayPal and SagePay.  You can review PayPal’s privacy policy at www.paypal.com , and SagePay’s privacy policy at www.sagepay.co.uk.  We will share information with PayPal and SagePay only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

 

3. DISCLOSURES

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a)   to the extent that we are required to do so by law;

(b)   in connection with any legal proceedings or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)   to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court of authority would be reasonably likely to order disclosure of the personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

 

4. SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.  We store all the personal information you provide on our secure password and firewall protected servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and other login details confidential.

 

5. AMENDMENTS:

We may update this policy from time to time by publishing a new version on our website.  You should check this page occasionally to ensure you are happy with any changes to this policy.

 

6. YOUR RIGHTS:

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)   the payment of a fee (currently fixed at GBP 10); and

(b)   the supply of appropriate evidence of your identity

 

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

7. COOKIES:

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser.  The identifier is that sent back to the server each time the browser requests a page from the server.

Our website uses both “session” cookies and “persistent” cookies.  We will use the session cookies to keep track of you whilst you navigate the website.  We will use the persistent cookies to enable our website to recognize you when you visit.

Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website.  Google will store this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Our payment services providers may also send you cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

 

8. DATA PROTECTION REGISTRATION

We are registered as a data controller with the UK Information Commissioner’s Office.  Our data protection registration number is ZA051994.

 

9. OUR DETAILS

This website is owned and operated by Mary Wemyss T/A Molly & The Wolf

Our principal business address is:

Molly & The Wolf

7 21 Alaska Buildings

61 Grange Road

London,  SE1 3BD

United Kingdom

 

10. GOOGLE ANALYTICS ADVERTISING FEATURES

Molly and the Wolf is using Google Analytic Advertising Features, which allows us access to

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

If you would like to opt out of this, please follow this link to access currently available opt-outs for the web.

If you have any questions about our privacy policy or our treatment of your personal information, please contact us at info@mollyandthewolf.com

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